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What You’ll Be Doing
Assists the department manager in administering the overall operation of the department in order to ensure that Members receive prompt, accurate, efficient and high quality service over the multiple contact channels offered to the Membership.
This position will also resolve Member issues and escalated concerns on Member accounts / products over the multiple contact channels offered.
as well as identifying initiatives for enhancements in productivity.
Additional Job Functions
Failure to do so may result in disciplinary and other employment related actions
People Management
Supervisory
Qualifications
Last updated : 2024-04-28
Full Time
Banking
$72k-99k (estimate)
04/29/2024
07/26/2024
schoolsfirstfcu.org
GARDEN GROVE, CA
1,000 - 3,000
1934
NGO/NPO/NFP/Organization/Association
$500M - $1B
Banking
SchoolsFirst Federal Credit Unionoffers loans, credit cards, retirement and insurance services.
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The following is the career advancement route for Supervisor contact center positions, which can be used as a reference in future career path planning. As a Supervisor contact center, it can be promoted into senior positions as a Customer Information Center Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Supervisor contact center. You can explore the career advancement for a Supervisor contact center below and select your interested title to get hiring information.